10th International Online Dispute Resolution Conference 2011- Day 1 (Part I)

The 10th International Online Dispute Resolution Conference 2011 (7th-9th Feb)" that was organised by ebay and paypal was held today in Chennai in The Trident hotel.The conference had started today with great enthusiasm and it is held for another two days . This Conference is conducted in India for the first time. There were eminent speakers who had come from different parts of the world like Italy,Europe,Srilanka and so on. There were also participants from various cities of India which made the conference even more interesting to proceed.Lets go down and explore the interesting presentations for the Day-1.

The Conference was welcomed and addressed by the conference co-ordinator Chittu nagaraj and followed by her other speakers made presentation on various topics of ODR(Online Dispute Resolution). Ethan Katsh was the very first speaker to expose opening remarks on ODR.He is also called as the father of ODR as he had discovered and recognised the impact of new information technologies that had on law.He is also an author of the Book- Online Dispute Resolution : resolving conflicts in cyberspace.

Followed by him the son of ODR :) i.e Colin Rule (about Colin Rule) explained briefly the necessity of ODR.He stated that ODR was recognized by paypal and ebay at large than any other organization had implemented and further said that," information communication technology (ICT) is widely increasing in every industry and the human society is moving online".In such case how should people resolve their disputes in cyberspace was the question raised by him? He made us think why really ODR is necessary in today's online world? It is necessary because court procedure sucks and people are against the time consuming process.Then he displayed some video presentations in which it showed some of the active personalities who were working for the betterment of ODR.There after in a ppt presentation he explained and listed out how to manage conflicts? The conflicts can be managed by:

1.Emails
2.Discussion Boards
3.Chats
4.Instant Messaging
5.Audio and Video Conferencing.

It is to be noted that in a year almost 60 million disputes are resolved through ODR at ebay.Then he explained how to file a dispute in paypal and other stuff etc.He mentioned about ebay where it has community court and this court was indian born innovation :) To conclude he stressed upon UNCITRAL which has a permanently working group exclusively for ODR. Finally, what ODR means for you?
- ODR is growing by leaps and bounds
-Keep aware of ODR and educate yourself about it.
-Lastly, to resolve disputes online.



conference hall on day1.

Thus, this is part-I of the Day-1 session.There were still more presentations that will be posted in part-II.You can also watch the webcast of this conference in this site tndalu.ac.in .